Skip to main content
combined-black
Your message English Deutsch
SEASON & TICKETS SERVICE ARTISTS STAATSOPER WIENER STAATSBALLETT YOUNG! SUPPORT US
SEASON & TICKETS SERVICE ARTISTS STAATSOPER WIENER STAATSBALLETT YOUNG! SUPPORT US
Search
English Deutsch
  1. English
  2. FAQ: Streaming
  3. Streaming: How to watch

Streaming: How to watch

  • Why can't I watch the videos of the Vienna State Opera with my SAMSUNG Smart TV (as I used to), why does the SAMSUNG Smart TV app no longer work?

    With the switch to free streams since September 2020, we are no longer able to provide the technical and financial effort required to support manufacturer-specific streaming platforms.

  • What internet connection do I need?

    Unfortunately, most internet providers advertise with "up to" speed promises. If you reliably reach 8-9 Mbit/s, then you can receive our streams in the highest possible quality. But even with 4-5 Mbit/s very good results are guaranteed. Internet access with speeds below 2Mbit/s is not recommended. To determine the actual speed available at your location, we recommend the network test of the regulatory authority RTR, which you can perform here: https://www.netztest.at/de/

     

  • Mac OS web browsers - supported versions


    Staatsoper Live at Home requires Mac OS computer with up to date operating system and one of the following browsers:

    Apple Safari 12 or newer
    Google Chrome version 77 or newer
    Firefox 69 or newer

  • Mac - Technical requirements

    State Opera Live at Home requires a Mac with at least 2 GB of memory, two processor cores, and macOS 10.14 (Sierra) or later. For best results, we recommend installing the latest firmware and operating system.

    How to update the software on your Mac (external link)

     

     
  • Android Phones and tablets - technical requirements

    To receive our streaming offer, you need a device with Android OS 6.0 (Marshmallow) or later. For best results, we recommend installing the latest firmware and operating system.

     

     

     

  • iPhone and iPad - technical requirements

    An iPhone with iOS 12 or later and an iPad with iOS 12 or later are required for the livestream to function properly.

  • Samsung Smart TV - technical requirements

    With the switch to free streams since September 2020, we are no longer able to make the technical and financial effort to support manufacturer-specific streaming platforms, such as Samsung Smart TV.

     

  • Android TV - technical requirements

    Staatsoper Live at Home requires a device with Android TV version 7.1 (Nougat) or newer.

    For the best experience, we strongly recommend installing the latest firmware and operating system.

  • Fire TV - technical requirements

    Staatsoper Live at Home requires at least 2nd generation of the Fire TV devices and Fire OS version 5.2.6.5 or 6.2.6.5 or newer.

    For the best experience, we strongly recommend installing the latest firmware and operating system.

     

  • Apple TV - technical requirements

    Staatsoper Live at Home requires 4th and 5th generation of the Apple TV device and tvOS version 12.3 or newer.

    • How to identify your Apple TV (external link)
    • For the best experience, we strongly recommend installing the latest firmware and operating system.
    • How to update your Apple TV

     

  • Through which platforms can you watch the streams?

    The new live stream offer of the Vienna State Opera is free of charge and can be used with Windows PCs and Apple computers via web browser. A dedicated Vienna State Opera app is available for Apple and Android mobile devices. Owners of smart TV hardware (Apple TV, Amazon Fire TV) we also offer support.

     

     

General sponsors of Wiener Staatsoper
Lexus OMV

NEWSLETTER

Receive the latest news from the Wiener Staatsoper by email!

SUBSCRIBE

FOLLOW US

OFFICIAL CIRCLE OF FRIENDS

Become a member and enjoy the benefits of a unique relationship with the Vienna State Opera.

LEARN MORE

WIENER STAATSOPER

Address & Getting here Contact Press FAQ Jobs

SERVICE

Imprint AGB Data privacy statement Cookie-Erklärung Declaration of Accessibility House rules Seating plan & Prices

BUNDESTHEATER

Bundestheater-Holding Wiener Staatsoper Wiener Staatsballett Burgtheater Volksoper Wien ART for ART