Frequently asked questions about ticketing

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General Topics

  • Minimum and age recommendation for performances

    Numerous special children's events are offered for children. For all other performances, please note the minimum age of five years.

     

    We recommend a minimum age for the following productions: 

    Macbeth from 16 years

    La Grand Macabre from 12 years

    Animal Farm from 14 years

    La traviata from 14 years

    Tschick from 13 years

    Carmen from 14 years

    Salome from 14 years

    Von der Liebe Tod from 16 years

    Faust from 14 years

    L’incoronazione di Poppea from 12 years

    Parsifal from 14 years

  • Ticket return, exchange, cancellation

    If, due to a necessary change in the programme, your desired performance is replaced by another, you can of course return or exchange your tickets. Unfortunately, however, an exchange or return of purchased tickets is not possible in the event of cast changes, non-admission due to unpunctual appearance or inappropriate clothing, or in the event of failure of subtitle tablets are not possible.

    For all information on ticket returns in the event of illness, please see our general terms and conditions.

    Here you will find the box office opening hours and here our contact form

  • Address & Parking

    All information about the address & parking can be found here.

  • Discounts
    • Standing room tickets: 
      • Standing room Parterre 18€ 
      • Standing room Galerie 15€ 
      • Standing room Balkon 13€ 
        (resp. Standing room Parterre 5€, Standing room Balkon and Galerie 4€ with the BundestheaterCard) at the standing room box office (all information can be found here).

    • BundestheaterCard: tickets for last-minute bookings, discounts on certain productions, discounted standing room tickets (all information here

    • Last minute: Among other things, owners of the BundestheaterCard have the opportunity to purchase remaining tickets for selected performances for € 49 (further information here).

    • Ballet Bonus: 15% discount on full-price tickets for all ballet performances at the Vienna State Opera and Volksoper with the exception of premieres and special events. 2 tickets per performance (from all available categories). Tickets can be purchased in advance and at the box office. The Ballet Bonus is available for € 30 per season at all Bundestheater box offices. 

    • Dress rehearsals for under 27-year-olds at 10€ (all information here)

    • Ticket offers for under 27-years-olds: marked productions, remaining seat tickets and short-term ticket offers at 20€ (all information here)

    • free tickets for introductory matinees for under 27-years-old (all information here

    • Opera tickets for children: Tickets for regular performances at 15€, tickets for children's performances (all information here)

    • Cycles: With a cycle of the Vienna State Opera you can book several performances that are combined thematically or programmatically - and with up to 10% discount (for more information click here)

    • Ö1: Ö1: As an Ö1 Club member you get 10% off selected events. Send a photo/scan of your Ö1 card to tickets@wiener-staatsoper.at or show your Ö1 card at the box office. The Ö1 discount is then stored in your customer account and you can select it in the webshop when choosing your seat. 
      Under Season & Tickets each performance is marked two month in advance. You can also find the dates in our »Opernring 2« magazine and in our leporello.

    • Kulturpass »Hunger auf Kunst & Kultur«: Up to four standing tickets in the Grand Theater will be issued for free from 60 minutes before the respective performance at the standing ticket counter (Opera Ring 2, entrance Opera Lane under the arcades) upon presentation of the cultural pass. The cultural pass is valid for one adult. If the cultural pass is used by one adult and one child up to the age of 10, two tickets will be issued based on availability. Please note that there is a minimum age of 5 years for standing tickets.
      (for more information about the Kulturpass click here)

    • Newsletter: sign up now for our newsletter and enjoy exclusive ticket offers. Subscribe here.  

    • Ticket offer for people with disabilities: Persons with a degree of disability of 50% receive a 50% discount on the purchase of tickets at all box offices for performances in regular advance sales (subject to availability) on presentation of their disability pass.
      To book discounted tickets online, please register once at the order office. Please send a copy of your disabled pass to tickets@wiener-staatsoper.at. Once you have registered, you will have access to the discount online as part of the general advance booking (subject to availability). If an accompanying person is listed on your disabled pass, you can also book a ticket with a 50% discount for them.
      This discount does not apply to advance bookings.

    • Wheelchair seats: Since we have a limited contingent of wheelchair seats with 4 seats in the stalls and up to 18 seats in the gallery, these must be pre-reserved in writing for the first time at the same time as registration. Wheelchair users who are already registered can also book wheelchair seats online in our ticket store via tickets.wiener-staatsoper.at. Advance reservations and registration can be made via our Service Center.
      Opernring 2, 1010 Vienna
      (disabled access from the Operngasse side of the Wiener Staatsoper arcades, standing room entrance)
      Opening hours:
      Mon., Tues., Thurs., Fri.: 9:00 a.m. to 4:00 p.m.
      Wed.: 9.00 a.m. to 6.00 p.m.
      or by e-mail via tickets@wiener-staatsoper.at or by phone to +43 1 51444-2653 (Mon. to Fri. 9 a.m. to 1 p.m.)
      Tickets for the wheelchair as well as for the accompanying seat cost 4€ each in the stalls and in the gallery.

    Please note that when purchasing discounted tickets in conjunction with the BundestheaterCard or our U27 program, they must present the BTCard or an ID with date of birth (for U27) upon admission to the performance.

  • Accessibility

    Here do you find all information about accessibility. 

  • Cast

    WHERE CAN I FIND OUT MORE ABOUT THE CAST ON THE NIGHT OF THE PERFORMANCE?

    You will find details about the cast of any given performance here on our website, on the current cast list (insert in the programme booklet), in the monthly schedule folder, and our monthly magazine »Opernring 2«. If you want to know if there have been any cast changes, please consult our website.

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