Frequently asked questions

  • Ticket return, exchange, cancellation

    If, due to a necessary change in the programme, your desired performance is replaced by another, you can of course return or exchange your tickets. Unfortunately, however, an exchange or return of purchased tickets is not possible in the event of cast changes, non-admission due to unpunctual appearance or inappropriate clothing, or in the event of failure of subtitle tablets are not possible.

    For all information on ticket returns in the event of illness, please see our general terms and conditions.

    Here you will find the box office opening hours and here our contact form

  • Address & Parking

    All information about the address & parking can be found here.

  • Discounts
    • Standing room tickets: From 80 minutes before the performance for € 10 (or € 4 or € 3 with the BundestheaterCard) at the standing room box office (all information can be found here).
    • Last minute: Among other things, owners of the BundestheaterCard have the opportunity to purchase remaining tickets for selected performances for € 49 (further information here).
    • Ballet Bonus: Owners of the Bundestheatercard receive a 15% discount on full-price tickets for all ballet performances (all information here).
    • Dress rehearsals for under 27-year-olds at 10€ (all information here)
    • Ticket offers for under 27-years-olds: marked productions, remaining seat tickets and short-term ticket offers at 20€ (all information here)
    • free tickets for introductory matinees for under 27-years-old (all information here
    • Opera tickets for children: Tickets for regular performances at 15€, tickets for children's performances (all information here)
    • Cycles: With a cycle of the Vienna State Opera you can book several performances that are combined thematically or programmatically - and with up to 10% discount (for more information click here)
    • Ö1: Ö1: As an Ö1 Club member, you receive 10% off selected events using a discount code on culturall.com (three productions per month). Enter the promotional code in the shopping cart under »Promotion code«. For performances starting in September 2022, you can also send a photo/scan of your Ö1 card to tickets@wiener-staatsoper.at or show your Ö1 cards at the box office. The Ö1 discount is then stored in your customer account and is automatically deducted in the shopping cart for discounted performances. 
      Under Season & Tickets each performance is marked two month in advance. You can also find the dates in our »Opernring 2« magazine and in our leporello.
    • Kulturpass »Hunger auf Kunst & Kultur«: for each performance 4 x one standing room ticket each are available to the owners of the Kulturpass, if the Culture Pass is used by one adult and one child up to the age of 10, two tickets will be issued subject to availability
      (for more information click here)
    • Newsletter: sign up now for our newsletter and enjoy exclusive ticket offers. Subscribe here.  
    • Ticket offer for people with disabilities: Upon presentation of a disabled person's ID card with the initial order, tickets reduced by 50% can be pre-ordered in writing, by telephone and in person from one week before the performance. The accompanying person receives a 50% discount, provided that the need is noted on the disabled person's ID. (There must be a disability of at least 50%). Please contact us by e-mail at tickets@wiener-staatsoper.at or by phone at +43 1 51444-2653 (Mon-Fri 9 am - 2 pm).

     

  • Accessibility

    Here do you find all information about accessibility. 

  • Cast

    WHERE CAN I FIND OUT MORE ABOUT THE CAST ON THE NIGHT OF THE PERFORMANCE?

    You will find details about the cast of any given performance here on our website, on the current cast list (insert in the programme booklet), in the monthly schedule folder, and our monthly magazine »Opernring 2«. If you want to know if there have been any cast changes, please consult our website.

  • CD's, DVD's, books and souvenirs

    WHERE CAN I BUY CDS, DVDS, BOOKS OR SOUVENIRS?

    You can find the new Vienna State Opera store in the architecturally redesigned opera foyer as well as online, in cooperation with Buchhandlung Walther König. You can expect a carefully selected assortment of books about the Vienna State Opera and opera in general, as well as gifts and souvenirs.

    Before performances and during intervals, you can buy a variety of items from our ushers (on the left-hand side of the grand staircase).

    Here you will find all information on media of the Vienna State Opera.

See all 26 articles