Streaming

We use high bitrate to deliver excellent sound quality. Additionally Dolby© Advanced AudioTM is available for compatible devices.

When a stream is running, you can enable subtitles. Subtitles are available in English, German, Spanish, Italian, French, Japanese, Chinese, and Russian where possible.

• Apple TV - Swipe down on the remote and select the subtitle language.
• Fire TV - Select the corresponding subtitle icon in the lower right corner of the screen and select the subtitle language.
• Android TV - Select the corresponding subtitle icon in the lower right corner of the screen and select the subtitle language.
• iPhone, iPad - Select the corresponding subtitle icon in the lower right corner of the screen and select the subtitle language.
• Android phone and tablet - Select the corresponding subtitle icon in the lower right corner of the screen and select the subtitle language.

The signal is generated in Full HD quality. You automatically receive the highest picture quality that your Internet connection allows (adaptive bitrate streaming). The picture quality may therefore change noticeably from time to time.

Streams from the archive are available for 24 hours. Regular live streams are available 72 hours after the end of the performance. During this time, streams can be viewed multiple times in each time zone.

The broadcast is a live transmission of the performance from Vienna Opera House. The stream is available for 72 hours after the performance ends. During this period, it can be watched multiple times in any time zone in the world.

Wiener Staatsoper Live at Home app is available to download from the Apple app store, Amazon app store and Google Play store. Please use links below to download apps.

TV:

Apple tvOS (AppleTV)

Amazon FireTV

AndroidTV

Tablets:

Apple iPadOS

Android Tablet

Phones 

Apple iOS

Android

With the switch to free streams since September 2020, we are no longer able to provide the technical and financial effort required to support manufacturer-specific streaming platforms.

Unfortunately, most internet providers advertise with "up to" speed promises. If you reliably reach 8-9 Mbit/s, then you can receive our streams in the highest possible quality. But even with 4-5 Mbit/s very good results are guaranteed. Internet access with speeds below 2Mbit/s is not recommended. To determine the actual speed available at your location, we recommend the network test of the regulatory authority RTR, which you can perform here: https://www.netztest.at/de/

Staatsoper Live at Home requires Mac OS computer with up to date operating system and one of the following browsers:

Apple Safari 12 or newer
Google Chrome version 77 or newer
Firefox 69 or newer

To receive our streaming offer, you need a device with Android OS 6.0 (Marshmallow) or later. For best results, we recommend installing the latest firmware and operating system.

An iPhone with iOS 12 or later and an iPad with iOS 12 or later are required for the livestream to function properly.

Maybe the mail ended up in your spam filter. If you are sure that you did not receive any mail from us, please try to create a new account, preferably with your usual login data (email address and password):  
play.wiener-staatsoper.at/register

After successful registration, please do not forget to open the welcome mail and complete the new setup by clicking on the confirmation link.

If you can't find the answers on help.staatsoperlive.com, please use the "Your message" option in the top right section of the page or contact our information desk. 

+43 1 51444 2250 (Monday - Friday: 10 a.m. - 4 p.m.)
information@wiener-staatsoper.at

You can register here: play.wiener-staatsoper.at/register

We provide this service free of charge. Any data transfer charges incurred will depend on the nature of your Internet service contract, particularly if it is a mobile connection.

Maybe you have forgotten the password? Please try to reset it here: https://play.wiener-staatsoper.at/account/password-reset

Maybe the mail ended up in the spam filter. If you are sure that no mail from us has reached you, then please try to create your user account again, preferably with the usual login data (e-mail address and password): https://play.wiener-staatsoper.at/register
After successful registration, please do not forget to open the welcome mail and complete the setup by clicking on the confirmation link.